There are several occasions where Flixcheck will send e-mails for you, e.g. when sending the check link to your customer. To achieve the white-labelling when sending e-mails, we provide two ways.

First of all, when not setting up either of these two opportunities, we need to use our own address as sender address ([email protected]) and are only able to set you as sender name, displayed in most email client instead of the address itself. Additionally, we set your e-mail-address as reply-to-address, so if customers use the answer functionality of their e-mail-client, it will be sent to your address instead of ours.

In order to have a full white label e-mail, choose one of these possiblities:

SMTP

You can provide your own SMTP credentials which we will assign to your team in Flixcheck. When sending e-mails, we will connect to your SMTP server to dispatch the e-mails.

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Please note that when using the batch check feature (”Sammelcheck”), our servers will dispatch a lot of e-mails in parallel and we are not able to throttle this process.

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The IP addresses of our gateway that will connect to your SMTP server are:

We advise you to whitelist the A records assigned to mail.adapter.flixcheck.com, since the list of IP addresses might expand in the future and we keep the records updated.

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E-mail provider

After telling us the domain that you want to send your e-mails from, we will add this domain at our e-mail service provider and then forward three DNS records that you have to set up for your domain. That’s all!

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All DNS records are CNAME records. Example: If your sender-domain is example.com, we will ask you to set up those three records:

abcd1234._domainkey.**example.com** CNAME wxyz1._domainkey.emailcampaigns.cm.com.
abcd5678._domainkey.**example.com** CNAME wxyz2._domainkey.emailcampaigns.cm.com.
abcd1234.**example.com** CNAME wxyz.emailcampaigns.cm.com.

You do not have to set up or change your existing SPF record.

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